Get in Touch

Questions about our tools, a bug in your browser, or an idea for a new feature? Use the form below — we read every message.

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Response time

We aim to reply within 1–2 business days (Monday–Friday, IST). Urgent production issues for partners may be flagged in the subject line.

What we can help with

  • Tool errors (trim, compress, convert, watermark, etc.)
  • Browser compatibility (Chrome, Edge, Firefox, Safari)
  • Feature requests and workflow feedback
  • Privacy, terms, and AdSense-related site questions
  • Partnerships, press, and licensing inquiries

For how-to guides, see our blog or the FAQ sections on each tool page.

Phone

+91 9033653267

Office

438, Opera Business Hub, Lajamani Chowk, Mota Varachha, Surat, Gujarat 394101, India

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Before you write

FreeVideosEdit runs entirely in your browser using FFmpeg compiled to WebAssembly. Your video files are not uploaded to our servers for editing. If a tool fails, include your browser name and version, approximate file size, and format (e.g. MP4 H.264). Screenshots of the error message help us reproduce the issue quickly.

We cannot recover lost exports — always download your output before closing the tab. For legal or copyright disputes regarding content you created with our tools, email us with details; we provide the software only and do not host your media.